Once we receive your order, it is produced at our manufacturing facility in Vancouver. Orders are then distributed through our United States office for delivery across the country. We always choose the option that allows for the fastest overall delivery.
- Standard curtains: approximately 3-4 business days for production and packaging
- Customized items (such as double-sided velvet or flame-retardant treatments): approximately 5 business days, as these require more detailed handcrafting
Shipping & Delivery
Once production is complete, we will select the most suitable carrier based on your location and delivery speed preference. If you require express shipping, we will provide available options along with estimated delivery time and additional cost.United States
Orders are shipped from our US office at 500 Paterson Plank Road, Union City, NJ 07087, United States, providing domestic delivery across the United States. After your order ships, you will receive tracking information so you can monitor delivery in real time.Contact us before placing your order if you have a specific delivery deadline — we can help plan the best production and shipping schedule for your needs.
Carriers: UPS, FedEx, USPS (carrier selection depends on order size and destination)Additional Notes
- All shipments include tracking information
- Delivery times are estimates and may vary due to carrier delays
- If you have a deadline (e.g., event or move-in date), please contact us in advance — we can help recommend the best production and shipping plan